Frequently Asked Questions

1. What types of products can you offer?

We offer a wide range of  fabrics including worsted wool, wool blends, wool-polyester, wool yarns, knitted wool fabrics, wool sweaters, all kinds of uniforms.

2. Do you provide fabric swatches?

Yes, we offer free or paid swatches depending on quantity and location.

3. Are technical specifications provided?

Yes, all product pages include GSM, composition, width, and recommended uses.

4. Do you have fabrics suitable for different seasons?

Yes, we offer spring/summer, fall/winter, and all-season collections.

5. Can I request custom colors, patterns, or private labeling?

Yes, for bulk orders (typically 300–500 meters), we offer custom dyeing, weaving, and private label production.

6. Do you support long-term supply for tailors?

Absolutely. We offer stable inventory, scheduled delivery, and regular new arrivals for business partners.

7. Do you support small quantity orders?

Yes, minimum order is typically 1–3 meters, depending on the fabric type.

8. How long does it take to ship after ordering?

In-stock items ship within 24 hours; custom fabrics usually ship within 7–15 days.

9. What if the fabric has quality issues or color mismatch?

Please contact us within 48 hours with photos. We will arrange return, replacement, or refund if confirmed.

10. Do you accept returns for non-quality issues?

Since fabric is cut-to-order, we generally don’t accept returns for non-defective items. Please confirm before ordering.